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Elite Digitising

Professional Embroidery Digitiser

20 Years experience

Friendly service - Quality Guaranteed

sales@elitedigitising.com

  • Who is Elite Digitising?
    I have been in embroidery for 30 years and Digitising for the last 20 years. Based in the UK I have digitised for hundreds of clients Worldwide. Supplying top quality embroidery files production ready. All files are manually digitised for the best results.
  • How do I place an order?
    You can order through the site on the online shop or order now links. This is where you can choose file size needed, upload your artwork stating your delivery times and any further requirements for your order. Once the steps have been completed you can pay via fully secured Paypal and Credit/Debit options. Alternatively you can email me your order at sales@elitedigitising.com where I can process your order and contact you via email.
  • How long will it take to deliver my embroidery file?
    Delivery options are available upon ordering. My standard delivery times are anything up to 48 hours. 24 hour delivery available and even emergency requests contact me first and I will be able to let you know exact times. All my work is digitised by me and I do not outsource under many different digitisers. Please be aware based in the UK any time differences must be taken into consideration.
  • What artwork file types do I need to send?
    Online you will be able to upload these formats ( jpg, png, bmp, tif, gif ) I can accept any format file via email including all vector formats (ai,cdr,pdf,svg,eps)
  • How will I receive my embroidery files?
    Once the order has been placed you will receive a notification of the order being accepted and then processed through. As soon as the file has been digitised I will send all the files via the email you provided during your order. Please check your junk email/spam folders for any emails from Elite Digitising to ensure no emails are missed.
  • What files will I receive?
    Once the order has been processed through I will send you - 1. Embroidery file in the machine format requested. 2. Colour run sheet showing the design and colourways. 3. Transparent png embroidery trueview of the logo/design.
  • What if there is an issue with the embroidery file?
    Whilst every care is taken on every order due to the nature of embroidery many variables can happen in regards to the final embroidery. If you do encounter an issue I will of course look at the file to make the file work for you and send future edits. Please send me an email and photos of the actual embroidery so I can see exactly the issues if possible.

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